Last Updated: December 2025
Overview
MJP Audio Designs (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website, products, and services.
Information We Collect
Information You Provide
- Account Information: Name, email address, shipping address, phone number
- Payment Information: Processed securely through our payment provider (we don’t store credit card details)
- Communications: Messages you send us, support requests, feedback
- Product Registration: Device serial numbers, firmware versions for warranty and support
Information Collected Automatically
- Usage Data: Pages visited, links clicked, time spent on site
- Device Information: Browser type, IP address, operating system
- Cookies: We use essential cookies for cart functionality and analytics cookies (with your consent)
Constellation Platform
- No Audio Content: We never collect, store, or transmit your audio recordings or musical performances
How We Use Your Information
- Order Fulfillment: Process and ship your orders
- Customer Support: Respond to inquiries and provide technical assistance
- Product Improvements: Analyze usage patterns to enhance our products (anonymous/aggregated data only)
- Marketing: Send product updates and news (you can unsubscribe anytime)
- Legal Compliance: Meet regulatory requirements, prevent fraud
Data Sharing
We don’t sell your personal information. We share data only with:
- Service Providers: Shipping carriers, payment processors, email services (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale (you’ll be notified)
Your Rights
Depending on your location, you may have rights to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Portability: Receive your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing emails, disable analytics cookies
EU Residents (GDPR)
You have additional rights under the General Data Protection Regulation. Contact us to exercise these rights.
California Residents (CCPA)
You have rights under the California Consumer Privacy Act. We don’t sell personal information.
Data Security
We implement industry-standard security measures:
- Encrypted data transmission (SSL/TLS)
- Secure servers with access controls
- Limited employee access to personal data
However, no internet transmission is 100% secure. Use strong passwords and contact us immediately if you suspect unauthorized access.
Data Retention
- Account Data: Retained while your account is active
- Order History: Kept for 7 years for tax/accounting purposes
- Marketing Data: Until you unsubscribe
- Support Tickets: Retained for 3 years
International Transfers
We’re based in Argentina. If you’re in the EU, your data may be transferred outside the European Economic Area. We ensure adequate safeguards are in place.
Children’s Privacy
Our services are not directed to children under 16. We don’t knowingly collect data from children. If you believe we have, contact us immediately.
Third-Party Links
Our website may link to external sites. We’re not responsible for their privacy practices. Review their policies before providing personal information.
Changes to This Policy
We may update this policy periodically. Changes will be posted here with a new “Last Updated” date. Significant changes will be communicated via email.
Contact Us
For privacy questions, data requests, or concerns:
MJP Audio Designs
Email: privacy@mjpaudiodesigns.com
Legal Address: 30 North Gould Street, Ste R, Sheridan, WY 82801, United States
Mailing Address: 14261 SW 120th Street Suite 108-297, Miami, FL 33186, United States